Skip to main content
Protegon
Documentation home

Stripe billing portal

How the Stripe customer portal connects to Protegon Billing.

What it is for

Paid subscriptions and add-ons are processed with Stripe. The in-app control Open billing portal opens Stripe’s customer portal for payment method, invoices, and subscription changes.

When to use it

  • You already subscribed to a paid plan.
  • You need to self-serve billing changes without leaving Stripe’s hosted flow.

How to do it

  1. Step 1Subscribe in Billing first

    Choose a paid plan under Subscribe so a Stripe customer/subscription exists.

  2. Step 2Open the portal

    Click Open billing portal from Billing (or Profile).

  3. Step 3Verify back in Protegon

    Return to Billing and confirm Current plan and usage match your change.

Good to know

  • Packs, daily boost, and human review also rely on Stripe price configuration.
  • There is no separate “disconnect Stripe” control beyond managing the subscription in the portal.

Common problems

  • Checkout or portal is unavailable.

    Stripe may not be fully configured on this deployment. Ask your administrator, or retry later.

Related articles

Stripe billing portal | Protegon