Feature not available yet
What the stub message means for Schedule, Compare, Proof of fix, or Agency.
What it is for
Some pages call the scan engine through the app. If your environment is not connected or not upgraded, the UI explains that the capability is not enabled yet.
When to use it
- Schedule, Compare, Proof of fix, or Agency shows an unavailable message
How to do it
Step 1 — Confirm which page is affected
Note whether Schedule, Compare, Proof of fix, or Agency is unavailable.
Step 2 — Retry after refresh
Click Refresh if present, or reload the page after an engine upgrade window.
Step 3 — Ask your administrator
Availability depends on the scan engine behind your deployment. New scan, History, Billing, and Profile may still work.
Good to know
- This is an environment limitation, not a broken browser.
- Core scanning may still be available even when review automation pages are stubbed.
Common problems
Only Agency filters are empty but the page loads.
That is usually missing assignments/filters, not the stub. Switch filters to All.
Didn’t find a solution?
If the problem persists, note any support ref shown in an error message in the app, and share it with your administrator. Protegon does not display a separate support contact form in the product.